1. Information Collection
When we provide technical support services to you, we also may collect (in some instances with your authorization first), Technical information about the basic configuration and operation of your computer, including operating system version, processor type, disk space, memory space, and number of drivers of your computer or other devices
This information collected as part of our provision of technical support services to you is sent only to WebzEngine when you reach out to us for assistance, and it is stored in an anonymous form that cannot be used to identify you. By way of explanation, although WebzEngine knows, based on the information, that there is a customer with a certain kind of computer that is performing certain functions, WebzEngine, does not know the customer's identity unless you tell it to us. In the event that it is necessary for WebzEngine to learn your identity in order to diagnose certain kinds of problems or to monitor your computer for certain events, you will be asked to authorize WebzEngine to collect the additional information. You can make your selection as to whether WebzEngine may collect this additional information before the software is installed or buy using a control panel included in the software. You can change your selection concerning this feature by using the control panel.
The Website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. We will delete any personal information collected that we later determine to be from a user younger than the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us, please contact Customer Service.
2. Use/Disclosure of Personal Information
The WebzEngine and its affiliates and subsidiaries may use your information as follows:
- to place an order made through the Website and fulfill your order request, including to send you a software activation code;
- to improve our technical support and the overall experience at the Website;
- to process transactions or provide you with information such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about new products, services or upcoming events;
- to improve the Website, marketing endeavors and our Website offerings;
- to customize your experience on the Website or to serve you specific content or ads that are relevant to you;
- to provide customer support;
- to contact you with regard to your use of the Website and, in our discretion, changes to the Website and/or Website's policies;
- to identify your service, support and Website preferences so that you can be informed of new or additional products, services and promotions;
- to enable you to participate in a variety of the Website's features such as to enable you to participate in online entry sweepstakes, contests or other promotions;
- to improve the overall experience at the Website;
- for internal business purposes; and
If for any reason you would no longer like to receive email marketing messages from the WebzEngine, you may follow the instructions contained within our promotional emails. Please allow up to ten (10) days for us to process your request. This will not affect subsequent subscriptions and if your opt-out is limited to certain types or categories of emails the opt-out will be so limited. Please note, if you opt not to receive marketing emails from the WebzEngine, you may still receive "transactional" email messages regarding your account, use of the Website or your order (e.g., order confirmation, shipping information, recall notices, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact Customer Service.
We may contract with companies or individuals to provide certain services including email and hosting services, credit card processing, shipping, data management, surveys and marketing, promotional services, to assist in preventing or deterring fraud, etc. We call them our "Service Providers". We may share personally identifiable information with Service Providers solely as appropriate for them to perform their functions, but they may not use such information for any other purpose.
We do not share your credit card information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a service that you order.
The WebzEngine may, in its sole discretion, disclose personal information in special cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of the WebzEngine or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to a subsequent owner, co-owner or operator of a Website or applicable database or in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process; and (4) in situations involving threats to the physical safety of any person.
3. Information Security
We use Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information. Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Website and provide us with your information at your own risk.
4. Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page or by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
5. Notification of Changes
6. Contact Information
Customer Escalation Team
Webz Engine Technologies Pvt. Ltd.
Flat No : 37, Deshbandhu Apartment, Kalkaji, New Delhi - 110019, India