WEBZ ENGINE TECHNOLOGIES PVT. LTD. PRIVACY POLICY

  • This Privacy Policy was last updated and effective as of May 1, 2017.

    You linked to this Privacy Policy ("Privacy Policy") via our technical support website that is owned by Webz Engine Technologies Pvt. Ltd. ("WebzEngine", "us", "our" or "we"). This Privacy Policy governs your use of www.Webz-Engine.com (including, without limitation, both mobile and online versions of our website), and also applies to your use of all features, software, applications, databases, content, downloads and other services that we make available through the website (collectively, referred to herein as the "Website"), regardless of how you access or use the Website, whether via personal computers, mobile devices or otherwise. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Website.


    It is important for you to understand what information we collect about you during your visit to our Website and what we do with that information. Please note that your visit to our Website is subject to this Privacy Policy and our Terms and Conditions. By using our Website, you consent and agree to our Privacy Policy and Terms of Service and our collection, use and sharing of your information and data, and other activities, as described below. If you do not agree to the terms of this Privacy Policy, please do not provide us with any personal information and do not use our Website. To the extent we provide you notice on our Website of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.


  • 1. Information Collection

    We collect personally identifiable information about you via our Website when you provide it through various forms and places on the Website, such as when you provide it in order to open an account with us or purchase software licenses and technical support services from us. You may browse our Website without providing any personal information; however if, for example, you decide to purchase technical support, we will ask you for your name, age, the password to your computer in the event you purchase certain technical support services, billing address, phone number(s), email address, and payment information such as credit/debit card number, expiration dates, PayPal or third party payment information. Also, to the extent we offer identity protection services (if ever) and you purchase them, WebzEngine may need to collect your social security number. If you choose to complete a user registration form, survey, we may ask you for personal information, such as your contact information (e.g., name, e-mail address and mailing address). Occasionally, we may also ask you for other demographic information, such as gender, income level, and information about your prior experiences with the WebzEngine's products. If we combine demographic information with the personal information we collect directly from you on our Website, we will treat the combined data as personal information under this Privacy Policy. When you submit your personally identifiable or demographic information on one of the Website, you are giving your consent to the collection, use and disclosure of your information as set forth in this Privacy Policy.

    We may receive information about you from your friends and others that use the Website, such as when they submit your information to us about you. Additionally, we may, from time to time, supplement the information we collect directly from you on our Website with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you. You may delete the other person's information from your account or the other person may contact us at support2@WebzEngine.com to request that we remove their information from our database. Note: Although you can remove the information from your account for future orders, the other person's information may be retained with the original transaction for auditing and legal purposes. In no other circumstances do our statements under this Privacy Policy apply to information we receive about you from third parties.

    We also use the tracking technologies described in Section 5 below in order to automatically (or passively) collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular and remembering you and your preferences, your IP address, UDID or other unique identifier, device functionality (including browser, operator system, hardware, mobile network information), device location, device characteristics, city, time zone, MAC address, referring and exit URL and similar information. Information gathered may be used in aggregate form for internal and other business purposes, such as generating statistics, developing marketing plans, customizing content, tailoring our products, services and advertising to suit the personal interests of you and others and improving the Website. This usage information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device whenever you visit or interact with our Website. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees, partners and other third parties. We may combine automatically collected Website usage information with your personal information. In those cases, we will apply this Privacy Policy to the combined information.

    When we provide technical support services to you, we also may collect (in some instances with your authorization first), Technical information about the basic configuration and operation of your computer, including operating system version, processor type, disk space, memory space, and number of drivers of your computer or other devices

    This information collected as part of our provision of technical support services to you is sent only to WebzEngine when you reach out to us for assistance, and it is stored in an anonymous form that cannot be used to identify you. By way of explanation, although WebzEngine knows, based on the information, that there is a customer with a certain kind of computer that is performing certain functions, WebzEngine, does not know the customer's identity unless you tell it to us. In the event that it is necessary for WebzEngine to learn your identity in order to diagnose certain kinds of problems or to monitor your computer for certain events, you will be asked to authorize WebzEngine to collect the additional information. You can make your selection as to whether WebzEngine may collect this additional information before the software is installed or buy using a control panel included in the software. You can change your selection concerning this feature by using the control panel.

    The Website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. We will delete any personal information collected that we later determine to be from a user younger than the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us, please contact Customer Service.

  • 2. Use/Disclosure of Personal Information

    The WebzEngine and its affiliates and subsidiaries may use your information as follows:

    • to place an order made through the Website and fulfill your order request, including to send you a software activation code;
    • to improve our technical support and the overall experience at the Website;
    • to process transactions or provide you with information such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about new products, services or upcoming events;
    • to improve the Website, marketing endeavors and our Website offerings;
    • to customize your experience on the Website or to serve you specific content or ads that are relevant to you;
    • to provide customer support;
    • to contact you with regard to your use of the Website and, in our discretion, changes to the Website and/or Website's policies;
    • to identify your service, support and Website preferences so that you can be informed of new or additional products, services and promotions;
    • to enable you to participate in a variety of the Website's features such as to enable you to participate in online entry sweepstakes, contests or other promotions;
    • to improve the overall experience at the Website;
    • for internal business purposes; and
    • for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

    If for any reason you would no longer like to receive email marketing messages from the WebzEngine, you may follow the instructions contained within our promotional emails. Please allow up to ten (10) days for us to process your request. This will not affect subsequent subscriptions and if your opt-out is limited to certain types or categories of emails the opt-out will be so limited. Please note, if you opt not to receive marketing emails from the WebzEngine, you may still receive "transactional" email messages regarding your account, use of the Website or your order (e.g., order confirmation, shipping information, recall notices, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact Customer Service.

    The WebzEngine may share non-personal information, such as aggregated user statistics, with third parties. The WebzEngine may also share and sell your information, such as your name, email address, mailing address and/or telephone number to business partners, vendors and other third party organizations to provide you with information about products, services and special offers we think may interest you or to improve our products, services and advertising. If you are a California resident, you have the right to request additional information about this sharing, so please see Section 12 below. In addition, we may share the information we have collected about you, including personal information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy.

    We may contract with companies or individuals to provide certain services including email and hosting services, credit card processing, shipping, data management, surveys and marketing, promotional services, to assist in preventing or deterring fraud, etc. We call them our "Service Providers". We may share personally identifiable information with Service Providers solely as appropriate for them to perform their functions, but they may not use such information for any other purpose.

    We do not share your credit card information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a service that you order.

    The WebzEngine may, in its sole discretion, disclose personal information in special cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of the WebzEngine or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to a subsequent owner, co-owner or operator of a Website or applicable database or in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process; and (4) in situations involving threats to the physical safety of any person.

  • 3. Information Security

    We use Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information. Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Website and provide us with your information at your own risk.

  • 4. Access and Choice

    If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page or by emailing our Customer Support at support2@webz-engine.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.

  • 5. Notification of Changes

    We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Website.

  • 6. Contact Information

    You can access, update or correct your information, or otherwise ask us questions about this Privacy Policy by contacting WebzEngine as follows:

    Customer Escalation Team
    Webz Engine Technologies Pvt. Ltd.
    Corporate Office
    Flat No : 37, Deshbandhu Apartment, Kalkaji, New Delhi - 110019, India
    E-mail: support2@webz-engine.com